Core

Call Recording
Every Call, Documented

Automatic Recording & Transcription

Record every call automatically with AI transcription. Searchable, encrypted, and compliant — for training, quality assurance, compliance, and dispute resolution.

Everything You Need

Enterprise-grade features without the complexity.

Automatic Recording

Enable recording company-wide or per department. Every call captured without agents pressing buttons.

AI Transcription

Every recording gets an AI-generated transcript with speaker labels. Search by keyword across all calls.

Encrypted Storage

AES-256 encryption at rest. Role-based access controls. Only authorized users can access recordings.

Consent Management

Automatic recording notifications configurable per state. Stay compliant with one-party and all-party consent laws.

Retention Policies

Set custom retention periods — 30 days, 1 year, 7 years. Automatic deletion when retention expires.

Search & Export

Find any recording by date, agent, caller, keyword, or duration. Download as MP3/WAV for archival.

Why Choose VestaCall

Record 100% of calls automatically
AI transcription with speaker labeling
AES-256 encrypted storage
Configurable consent notices per jurisdiction
Custom retention periods with auto-deletion
Included in all VestaCall plans

Frequently Asked Questions

Everything you need to know about the product and billing.

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