VestaCall +
Jira
Support Calls Meet Issue Tracking
Connect VestaCall with Jira to create issues from customer calls, attach recordings to tickets, and bridge the gap between support conversations and engineering workflows.
Everything You Need
Enterprise-grade features without the complexity.
Issue Creation from Calls
Create Jira issues directly from a call with pre-populated customer details and call context.
Recording Attachments
Attach call recordings and AI transcripts to Jira issues. Engineers hear the customer describe the bug firsthand.
Status Notifications
Get notified in VestaCall when Jira issues linked to customer calls change status.
Customer Context
See open Jira issues for a caller when they call back. Know if their bug is already being worked on.
Priority Mapping
Map call sentiment and urgency to Jira priority levels. Frustrated customer calls can escalate ticket priority.
Zapier Powered
Flexible integration through Zapier. Customize which call events create or update Jira issues.
Frequently Asked Questions
Everything you need to know about the product and billing.