VestaCall + Google Workspace

What the VestaCall + Google Workspace Integration Does

If your business runs on Google Workspace — and a lot of businesses do — then your team's day revolves around Gmail, Calendar, Contacts, and Drive. The VestaCall integration slots your phone system right into that ecosystem so making calls feels as natural as sending an email.

Here is what the integration delivers:

• Click-to-call from Gmail and Contacts — Phone numbers in emails and contact cards become clickable. One click and VestaCall dials the number through your business line. No copying, no pasting, no switching to a phone app. Your caller ID always shows your company number.
• Google Calendar integration — VestaCall checks your Google Calendar before routing calls. In a meeting? Calls go to voicemail or your backup. Calendar events can also include click-to-call links for scheduled phone calls, so your team dials into client calls from their calendar entry.
• Google Contacts sync — Your Google Contacts and VestaCall contacts stay in sync automatically. Add a new contact in either place and it appears in both. When someone calls, VestaCall shows their Google Contact name and info before you pick up.
• Google SSO sign-in — Your team logs into VestaCall with their existing Google account. One fewer password to manage, one fewer account to provision. When someone leaves and you disable their Google account, their VestaCall access is revoked automatically.

How It Works

Connecting Google Workspace to VestaCall is a straightforward process that your Google admin can handle in minutes.

1. Install the VestaCall Chrome extension — Download the VestaCall extension from the Chrome Web Store. This adds click-to-call buttons to Gmail and Google Contacts, and enables the softphone dialer in your browser.
2. Connect your Google admin account — From your VestaCall admin dashboard, navigate to Integrations, select Google Workspace, and authorize the connection using your Google Workspace admin credentials. This enables contact sync, calendar integration, and SSO.
3. Configure sync preferences — Choose which contact groups to sync, set calendar availability rules for call routing, and enable Google SSO for your VestaCall users. Default settings work well for most teams, but everything is customizable.

Once configured, click-to-call works immediately in Gmail. Contact sync typically completes within a few minutes depending on the size of your directory. SSO is instant.

Key Benefits for Your Team

Calls happen where emails happen

Your team reads an email from a client, decides to call them, and — instead of looking up the number, opening a phone app, and dialing — just clicks the number in the email. The call starts through VestaCall, using the company caller ID, and the rep never leaves Gmail. It sounds small, but multiply that by 20 calls a day and it adds up fast.

Fewer passwords, simpler onboarding

Google SSO means your team uses the same Google login for VestaCall that they use for everything else. When you hire someone new, giving them VestaCall access is as simple as adding them to the right Google group. When someone leaves, disabling their Google account handles VestaCall deprovisioning automatically. Your IT team will thank you.

Your calendar protects your focus time

The calendar integration is more useful than it might seem at first. When VestaCall knows you are in a meeting because your Google Calendar says so, it routes calls appropriately — to voicemail, to a colleague, or to a queue. You stop getting interrupted during client presentations by calls that could have waited.

One contact list to maintain

Maintaining separate contact lists in Google and your phone system is a recipe for outdated numbers and missed connections. Two-way sync means you update a contact in one place and it is current everywhere. Your team always has the right phone number, whether they look it up in Gmail or in VestaCall.

Features at a Glance

• Click-to-call from Gmail emails
• Click-to-call from Google Contacts
• Two-way Google Contacts sync
• Google Calendar-aware call routing
• Google SSO for VestaCall sign-in
• Chrome extension with embedded softphone
• Caller ID using Google Contact data
• Automatic user provisioning via Google admin
• Call notifications in Chrome browser
• Works with all Google Workspace editions

Get Started

The Google Workspace integration is included with every VestaCall plan. No extra charges for the Chrome extension, contact sync, calendar integration, or SSO.

Already a VestaCall customer? Install the Chrome extension and connect your Google Workspace admin account today. Your team will be click-to-calling from Gmail within minutes.

New to VestaCall? Start a free 14-day trial and connect Google Workspace from day one. If your team lives in Gmail, this integration is going to feel like a natural extension of what they already do.

Want a closer look? Book a demo and we will walk you through the Gmail click-to-call experience live. Also explore our Cloud PBX and complete feature list to see everything that comes with VestaCall.

Frequently Asked Questions

How do I connect VestaCall to Google Workspace?

Go to your VestaCall admin dashboard, select the Google Workspace integration, and sign in with your Google admin account to authorize the connection. Install the VestaCall Chrome extension for click-to-call in Gmail. The whole process takes about 5 minutes.

Is the Google Workspace integration free?

Yes. The Google Workspace integration is included with all VestaCall plans at no extra cost. You need an active Google Workspace subscription on your side, but VestaCall charges nothing for the integration.

Does the integration work with all VestaCall plans?

Yes. Every VestaCall plan includes the Google Workspace integration with full functionality — click-to-call, calendar sync, contact sync, and SSO. There are no plan-tier restrictions.