Call Recording
Capture Every Detail
Recording Setup & Management
Record calls automatically for training, compliance, and quality assurance. Configure recording rules, consent notices, storage retention, and access controls.
Everything You Need
Enterprise-grade features without the complexity.
Automatic Recording
Enable recording for all calls, specific departments, or individual users. Recordings start automatically — no manual action needed.
On-Demand Recording
Agents can start and stop recording mid-call with a button press. Useful for selective recording based on call type.
Consent Notices
Configure automatic announcements ('This call may be recorded') per state/jurisdiction for legal compliance.
Storage & Retention
Recordings stored encrypted (AES-256). Set retention periods — 30 days, 1 year, 5 years — with automatic deletion.
Search & Playback
Find recordings by date, agent, caller, or duration. Play back in-browser with speed controls and timestamp markers.
Download & Export
Download recordings as MP3 or WAV files. Bulk export for external storage or compliance archival.
Frequently Asked Questions
Everything you need to know about the product and billing.